Technical Support Apply Now

IT
Contractor

Job Duties:

  • Evaluates system potential by testing compatibility of new programs with existing programs.
  • Evaluates expansions or enhancements by studying work load and capacity of computer system.
  • Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.
  • Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.
  • Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
  • Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
  • Places software into production by loading software into computer; entering necessary commands.
  • Places hardware into production by establishing connections; entering necessary commands.
  • Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
  • Maintains system capability by testing computer components.
  • Prepares reference for users by writing operating instructions.
  • Maintains historical records by documenting hardware and software changes and revisions.
  • Maintains client confidence and protects operations by keeping information confidential.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications:

Problem Solving, Presenting Technical Information, Process Improvement, Software Maintenance, Software Testing, Network Design and Implementation, Load Balancing and Scalability, Vendor Relationships, Software Performance Tuning, Network Performance Tuning, Database Performance Tuning


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